Data Management
“The beginning of wisdom is the definition of terms.”
“The beginning of wisdom is the definition of terms.”
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Data consumer satisfaction is the extent to which data consumer's expectations are met or exceeded by a product, service, or overall experience.
Data consumer satisfaction is the measure of how well a business or organization meets or exceeds the expectations of its data consumers in terms of data quality, service, and value.
Phase | Activity |
---|---|
Plan | * Define method for measuring data consumer satisfaction. |
Do | * Measure data consumer satisfaction * Analyse measurement results of data consumer satisfaction * Follow-up analysis of data consumer satisfaction * Plan and perform actions of improvement |
Check | * Evaluate method for measuring data consumer satisfaction. |
Act | * Improve method for measuring data consumer satisfaction |