Data user satisfaction [Data Management Wiki]

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=====Data user satisfaction=====

===Definition===
Data user satisfaction is the extent to which [[role:data_user|data users]] expectations are met or exceeded by a product, service, or overall experience. 

===Notes===
Data user satisfaction is the measure of how well a business or organization meets or exceeds the expectations of its [[role:data_user|data users]] in terms of [[data_quality_general/data_quality|data quality]], service, and value.

===Synonym===
Data consumer satisfaction

===Life cycle===
^ Phase  ^ Activity                                                                                                                                                                                      ^
| Plan   | * Define method for measuring data user satisfaction.                                                                                                                                     |
| Do     | * Measure data user satisfaction\\ * Analyse measurement results of data user satisfaction\\ * Follow-up analysis of data user satisfaction\\ * Plan and perform actions of improvement  |
| Check  | * Evaluate method for measuring data user satisfaction.                                                                                                                                   |
| Act    | * Improve method for measuring data user satisfaction                                                                                                                                     |

===Relations===
| Data user satisfaction  | is one of the two objectives of a  | [[data_quality_general/data_quality_management_system|data quality management system]]  |
| Data user satisfaction  | is one of the two objectives of a  | [[data_utilisation_management_system:data_utilisation_management_system|data management system]]                |


{{:data_quality_management_system:data_consumer_satisfaction.jpg?200|}}

===Examples===
  * Example 1: Meet [[role:data_user|data users]] of a regular basis and ask for their experience with [[data_quality_general/data_quality|data quality]].
  * Example 2: Conduct a survey among [[role:data_user|data users]].

{{tag>All DQMS DUMS}}
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