Data user satisfaction

Definition

Data user satisfaction is the extent to which data users expectations are met or exceeded by a product, service, or overall experience.

Notes

Data user satisfaction is the measure of how well a business or organization meets or exceeds the expectations of its data users in terms of data quality, service, and value.

Synonym

Data consumer satisfaction

Life cycle

Phase Activity
Plan * Define method for measuring data user satisfaction.
Do * Measure data user satisfaction
* Analyse measurement results of data user satisfaction
* Follow-up analysis of data user satisfaction
* Plan and perform actions of improvement
Check * Evaluate method for measuring data user satisfaction.
Act * Improve method for measuring data user satisfaction

Relations

Data user satisfaction is one of the two objectives of a data quality management system
Data user satisfaction is one of the two objectives of a data management system

Examples