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data_quality_management_system:awareness_of_data_quality [2023/02/26 17:20] peter |
data_quality_management_system:awareness_of_data_quality [2023/10/17 13:26] peter |
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===== Awareness of data quality ===== | ===== Awareness of data quality ===== | ||
- | |||
- | === Introduction === | ||
- | |||
- | This factsheet describes knowledge about awareness of data quality in a nutshell. Awareness of | ||
- | data quality is highlighted in this factsheet from different angles in a structured way. | ||
=== Definition === | === Definition === | ||
+ | Awareness of data quality is [[general_term: | ||
+ | ===Note 1=== | ||
Awareness of data quality is an acknowledgement or realisation by everyone in an organisation, | Awareness of data quality is an acknowledgement or realisation by everyone in an organisation, | ||
that their current skills and competencies are (becoming) ineffective, | that their current skills and competencies are (becoming) ineffective, | ||
inadequate quality. | inadequate quality. | ||
- | |||
- | ===Note 1=== | ||
- | |||
- | Awareness is attained when people understand their responsibilities and how their actions | ||
- | contribute to the achievement of the organisation’s objectives (ISO 9000:2015). | ||
Knowledge is generally, expertise; familiarity gained through experience or association; | Knowledge is generally, expertise; familiarity gained through experience or association; | ||
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===Note 2=== | ===Note 2=== | ||
- | ISO 9001 states, that the organisation shall ensure that persons doing work under the organisation' | + | ISO 9001 states, that the organisation shall ensure that persons doing work under the organisation' |
- The [[data_quality_management_system: | - The [[data_quality_management_system: | ||
- Relevant [[data_quality_management_system: | - Relevant [[data_quality_management_system: | ||
- | - Their contribution to the effectiveness of the [[data_quality_management_system:data quality management system|data quality management system]], including the benefits of improved performance. | + | - Their contribution to the effectiveness of the [[data_quality_general: |
- | | + | |
===Note 3=== | ===Note 3=== | ||
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===Note 4=== | ===Note 4=== | ||
- | Awareness and knowledge are also used interchangeably, | + | Awareness and knowledge are also used interchangeably, |
- | these are considered as categories or labels for proficiency, | + | |
proficiency: | proficiency: | ||
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| Mastery | Level 4.x Level 4.1 | (out of scope for this factsheet) | (out of scope for this factsheet) | | | Mastery | Level 4.x Level 4.1 | (out of scope for this factsheet) | (out of scope for this factsheet) | | ||
| Skilled | Level 3.x Level 3.1 | (out of scope for this factsheet) | (out of scope for this factsheet) | | | Skilled | Level 3.x Level 3.1 | (out of scope for this factsheet) | (out of scope for this factsheet) | | ||
- | | **Knowledge** | Level 2.x Level 2.1 | Skills to e.g. inspect and correct [[data_quality_management_system: | + | | **Knowledge** | Level 2.x Level 2.1 | Skills to e.g. inspect and correct [[data_quality_management_system: |
| **Awareness** | Level 1 | Skills to acknowledge, | | **Awareness** | Level 1 | Skills to acknowledge, | ||
- | Awareness of data quality has only one proficiency level and is about leadership and staff having | + | Awareness of data quality has only one proficiency level and is about leadership and staff having the skills and competencies to recognise or acknowledge the occurrence of inadequate data quality and its impact on the organisation. |
- | the skills and competencies to recognise or acknowledge the occurrence of inadequate data | + | |
- | quality and its impact on the organisation. | + | After having awareness, the next step is “Knowledge of data quality”. This is about having the skills and competencies to take effective actions to improve the quality of data to an adequate |
- | After having awareness, the next step is “Knowledge of data quality”. This is about having the | ||
- | skills and competencies to take effective actions to improve the quality of data to an adequate | ||
level with some guidance from others. | level with some guidance from others. | ||
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| **Phase** | **Activity** | | | **Phase** | **Activity** | | ||
- | | Plan | 1. to measure awareness | + | | Plan |* To measure awareness\\ * To prepare awareness program | |
- | | Do | 3. to execute awareness program (raise awareness) | + | | Do |* To execute awareness program (raise awareness)\\ * To repeat awareness program periodically | |
- | | Check | 5. to monitor awareness | + | | Check |* To monitor awareness\\* To evaluate awareness program | |
- | | Act | 7. to adapt awareness program | | + | | Act |* To adapt awareness program | |
- | **Note | + | **Note |
- | Managing awareness of Data Quality | + | Managing awareness of [[data_quality_general/ |
maintaining awareness, or increasing awareness): | maintaining awareness, or increasing awareness): | ||
- Activities related to __creating__ awareness for Data Quality if there is no awareness at all from the start. This situation would typically occur in a ‘green-field’ situation where no prior initiatives have taken place to assess the awareness of Data Quality among staff and leadership in an organisation. | - Activities related to __creating__ awareness for Data Quality if there is no awareness at all from the start. This situation would typically occur in a ‘green-field’ situation where no prior initiatives have taken place to assess the awareness of Data Quality among staff and leadership in an organisation. | ||
- | - Activities related to __maintaining__ awareness levels for Data Quality, if the awareness levels have (suddenly) dropped and do not align with an agreed ambition level for Data Quality. | + | - Activities related to __maintaining__ awareness levels for Data Quality, if the awareness levels have (suddenly) dropped and do not align with an agreed ambition level for [[data_quality_general/ |
- | - Activities related to __increasing__ the awareness levels for Data Quality | + | - Activities related to __increasing__ the awareness levels for [[data_quality_general/ |
When mentioning ‘improving awareness’ or ‘raising awareness’, | When mentioning ‘improving awareness’ or ‘raising awareness’, | ||
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coaching, etc). | coaching, etc). | ||
- | **Note | + | **Note |
Improving or raising awareness through communications requires the communications to: | Improving or raising awareness through communications requires the communications to: | ||
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ignoring the message. | ignoring the message. | ||
- | === Managing Awareness of Data Quality | + | === Managing Awareness of data quality |
* Plan for recurring in-person trainings, or instructor-led online trainings every 6 months to raise awareness of data quality. In these trainings, use gamification or serious gaming to initiate discussions between employees and leadership on data quality pain points for the business. These trainings could be facilitated by Learning & Development, | * Plan for recurring in-person trainings, or instructor-led online trainings every 6 months to raise awareness of data quality. In these trainings, use gamification or serious gaming to initiate discussions between employees and leadership on data quality pain points for the business. These trainings could be facilitated by Learning & Development, | ||
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* Evaluate the effectiveness of learning interventions for the business through Kirkpatrick Foundational Principles and using the Kirkpatrick levels of training evaluation. Evaluations can be used to improve/ | * Evaluate the effectiveness of learning interventions for the business through Kirkpatrick Foundational Principles and using the Kirkpatrick levels of training evaluation. Evaluations can be used to improve/ | ||
* Evaluate the effectiveness of learning interventions for the business by monitoring the data quality before and after every learning intervention, | * Evaluate the effectiveness of learning interventions for the business by monitoring the data quality before and after every learning intervention, | ||
- | * Show the Data Quality | + | * Show the [[data_quality_general/ |
- | * Reactive improvement of Data Quality | + | * Reactive improvement of [[data_quality_general/ |
* Consider data as an ‘asset’, | * Consider data as an ‘asset’, | ||
* Consider developing, documenting, | * Consider developing, documenting, | ||
* Awareness of Data Quality is a ‘must’ for ethical Artificial Intelligence. Data for, and from machine learning models, should be evaluated along dimensions such as Fairness, Accountability, | * Awareness of Data Quality is a ‘must’ for ethical Artificial Intelligence. Data for, and from machine learning models, should be evaluated along dimensions such as Fairness, Accountability, | ||
- | === Characteristics | + | === Characteristics === |
| **Characteristic** | **Requirement** | | | **Characteristic** | **Requirement** | | ||
- | | Effectiveness of Awareness | + | | Effectiveness of awareness |
| Cost-effectiveness of awareness of data quality | Awareness of data quality leads to a positive business case, i.e., the benefits are higher than the costs. | | | Cost-effectiveness of awareness of data quality | Awareness of data quality leads to a positive business case, i.e., the benefits are higher than the costs. | | ||
=== Relations === | === Relations === | ||
- | + | |Awareness of data quality|is an element of a |[[data_quality_general/ | |
- | * **Awareness of Data Quality** | + | |Awareness of data quality|is guided by|[[data_quality_management_system/ |
- | * **Awareness of Data Quality** | + | |Awareness of data quality| |
- | * **Awareness of Data Quality** | + | |Awareness of data quality| |
- | * **Awareness of Data Quality** | + | |Awareness of data quality| |
- | * **Awareness of Data Quality** | + | |Awareness of data quality| |
- | * **Awareness of Data Quality** | + | |Awareness of data quality| |
- | * **Awareness of Data Quality** | + | |Awareness of data quality| |
- | * **Awareness of Data Quality** | + | |Awareness of data quality|applies| [[data_quality_management_system/ |
{{: | {{: | ||
Figure 1: Relationships of Awareness of Data Quality with other concepts. | Figure 1: Relationships of Awareness of Data Quality with other concepts. | ||
+ | |||
=== Stories === | === Stories === | ||
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[[https:// | [[https:// | ||
+ | ===Category=== | ||
+ | DQMS | ||